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GX-06 · Communication

Decisions on the record

Questions, instructions and submittals held against the job rather than in a group chat nobody can search in eighteen months, which is exactly when it will matter.

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Graftix RFI pinned to a location on the drawing: RFI-004 on the stair core doors opened from its pin beside call point MCP-005, with the question, who it went to, the response and the pinned location

RFIs and instructions

Asked in a place, answered in a place

An RFI about a riser is not a message, it is a question about a coordinate. Raise it against the pin and the answer stays attached to the location it concerns, permanently, for whoever opens that sheet next.

  • RFIs raised, tracked and closed against the project
  • RFI and site instruction pins placed directly on the drawing
  • Instructions and variations logged, costed and evidenced
  • RAID log covering risks, assumptions, issues and decisions
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Graftix RAID log across all projects: risks, assumptions, issues and dependencies with owner, priority or risk score, status, due date and the task each one is linked to
Graftix project chat: the Kestrel House site team channel with a pinned crane-lift notice and the day's messages from engineers and supervisors, beside the list of project and direct conversations

Chat

Conversation that outlives the job

The problem with running a project through personal messaging is not that it works badly. It works fine, right up until somebody leaves, changes phone, or you need to prove what was agreed. Chat inside the project has none of those failure modes.

  • Conversation stays with the project, not on somebody's handset
  • Share photos, files and your location within a conversation
  • Still there long after the site has closed and the team has moved on
  • Comment threads on individual tasks for anything device-specific

Submittals and notifications

Approved once, used everywhere

Technical submittals sit at organisation level, so a product data sheet approved on one job is available on the next without being resubmitted. Notifications then make sure the things that need a person actually reach one.

  • Organisation-wide submittals catalogue, attached per task
  • In-app notifications for what changed and what is now blocked
  • Push notifications for anything that cannot wait for a laptop
  • Email notifications for the people who live in their inbox
Graftix technical submittals library at organisation level: approved datasheets for containment, cable, access control, CCTV, networking, emergency lighting and fire alarm products, by category and manufacturer

In this module

Everything in communication

06

RFI management

Raised, tracked and closed, pinned to the drawing where relevant.

Site instructions

Instructions issued and recorded against the work they change.

Variations

Costed and evidenced, so late changes stay recoverable.

Technical submittals

Organisation-wide catalogue attached to the tasks it applies to.

RAID log

Risks, assumptions, issues and decisions in one register.

In-app chat

Project conversation with photos, files and location sharing.

Task comments

Threads on individual tasks for device-specific detail.

In-app notifications

What changed, what needs you, what is now blocked.

Push notifications

Alerts on the phone for the genuinely urgent.

Email notifications

Event emails for inbox-led people.

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Get the job out of WhatsApp.

Not because messaging is bad, but because in eighteen months you will need to prove what was agreed and nobody will be able to find it.

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