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Graftix Live · Add-on

Every system in the building. Live on the plan.

Graftix Live watches the cameras, access points, switches and servers you've installed and paints their status onto your own drawings. Then it hands your client their own view at graftix.live: one plan, every system, tap to interrogate.

£10 + VAT per monitored device, per year · 30-day trial on every project

Graftix Live device status on the Kestrel House floor plan: cameras and access control glowing green, a degraded PTZ in amber and an offline loading-yard camera in red, with live online, degraded and offline counts and the device list beside the drawing

The problem

Verifying an install is a two-person job that should be a one-person job

Someone is on a ladder in a ceiling void. Someone else is at a laptop in the comms room reading a controller. They are on the phone to each other, and one of them is reading out a MAC address. This is how most of the industry still verifies an install.

Before

Verification takes two

One engineer at the device, one at the management platform, and a phone call between them for every single unit.

Before

Nobody knows what is missing

The install schedule says a device is in. The controller says nothing is there. Working out which is right takes a site visit.

Before

Nobody hears when it drops

A camera goes offline on a Tuesday. Nobody notices until the client needs the footage, and then it is your phone that rings.

How it works

Four steps, then it just runs

Step 01

Connect

No inbound ports. Read status from your network controller's cloud, or drop the Graftix Live agent on any Linux box or Raspberry Pi that can reach the kit.

Step 02

Match

Devices are matched to the tasks already pinned on your drawings, so the estate and the install schedule become one dataset.

Step 03

Watch

Status appears on the plan and updates itself every 30 seconds. Online, degraded or offline, colour-coded on the pin where the device was fitted.

Step 04

Share

Give your client their own live view at graftix.live, and turn the faults they report into tasks on the drawing.

For installers

Know it's down before the client rings

Built during Brunel University London's Extreme Networks refresh, across eighty-plus buildings, not in a lab. Status comes from one of two sources, chosen per device, and lands on the drawing you installed from.

  • ExtremeCloud IQ (Extreme Networks): device status on the plan, matched to your pinned tasks by serial, hostname or MAC, with switch and port from LLDP and installation photos synced. Writing hostnames back to XIQ is available by arrangement.
  • The Graftix Live agent: Linux x64, ARM64 / Raspberry Pi 4+, Docker, or Windows via Node.js. Outbound HTTPS only, no inbound firewall rules. One probe per VLAN; TCP or ICMP checks every 30 seconds with latency; a device is offline after five minutes of silence, and alarms raise after repeated misses.
  • Status halos on the same pins your engineers installed, so "what's down" and "where it is" are the same answer
Ask about your platform
Graftix Live device list for Kestrel House: 80 monitored devices with live status, IP address, source (ExtremeCloud IQ or the on-site probe), last seen, and type, filterable by status and device type

The Graftix Live agent

One small thing on the network, and nothing opened to the outside

A great deal of installed kit has no cloud platform behind it at all. For that, the Graftix Live agent runs inside the estate: a lightweight process that checks your devices over the network and reports what it sees. It is the part your client's IT department will ask about, so it is worth being precise.

01

Outbound only

The probe talks out to Graftix over HTTPS on port 443. No inbound firewall rule, no port forward, no VPN back into the site. Nothing is opened for us to reach in.

02

One probe per VLAN

Each probe watches the network segment it sits on, so you put one on each VLAN and name it. One Linux box or Raspberry Pi that can reach the kit covers the site, Windows servers included.

03

Paired with a one-time token

Run the one-line installer on Linux x64, ARM64 / Raspberry Pi 4+ or Docker, or on Windows via Node.js, and pair it with a token generated once in Graftix. Nothing else to configure.

For building managers · graftix.live

Every installer. Every system. One plan.

Each building system usually arrives with its own vendor portal, showing only its own kit. graftix.live is where the building owner or facilities team sees everything their installers have shared, live on the real drawings. One plan, every system, tap to interrogate.

The graftix.live customer portal for Harborne Estates: a 3D globe of the estate beside the site list, with live online, offline and report counts for Kestrel House, The Calder Wharf Hotel and Northgate Data Centre

Your client never sees your tasks, timesheets, purchasing or team — only the systems you choose to share.

  • A globe of every site, and a campus map with a pin per building
  • Plans grouped by installer and by system: fire, CCTV, access, data and the rest
  • The installer's real drawings, with every device where it was fitted, refreshing every 30 seconds
  • Device detail: status, uptime over 24 hours and 7 days, history, make, model and serial
  • An events timeline, and an asset register with CSV export
  • Messages with each installer
  • Fault reports pinned to the exact spot on the plan, which your installer can turn into a snag task at that spot
  • An email when something has been offline for longer than you choose
  • Ask Dave, the AI assistant, for plain-English answers about your sites
  • Connect your own AI assistant over MCP: Claude and others

graftix.live works in any browser and adds to a phone's home screen. A native Graftix Live app for iPhone and Android is on the way.

A live floor plan in the graftix.live portal as the building manager sees it: the offline loading-yard camera open with its last-seen time, uptime, status history and open alarm, beside the Kestrel House security drawing with every device glowing by status

Client Share

Share the building with the people who run it

Share a project with the building owner or facilities manager straight from Graftix. Your client gets their own organisation and invites their own team.

Step 01

Share

Open the project's Live page in Graftix and share it with your client's email addresses.

Step 02

Pick the plans

Share every plan or only the ones you choose, and label each with its system: fire alarm, CCTV, access, data.

Step 03

Choose what they see

Include live devices, and show or hide IP addresses. Devices on plans you leave out stay private.

Step 04

Choose who pays

You or your client, at £10 + VAT per device per year. Add a message and send it.

Pricing

Priced per device, per year

£10 + VAT per monitored device, per year. Licensed per project, with a 30-day trial on every project. You or your client can pay. Buy licences online or on invoice — whichever suits.

Your data

A front door, not a second copy

graftix.live holds no copy of your data. It is a secure front door to Graftix: your client signs in there, and only what you have chosen to share comes through.

Who it is for

Worth it when the estate is big enough to lose track of

Campus refreshes

Universities, hospitals and large sites where the device count runs into thousands across dozens of buildings.

Managed service contracts

Where you are responsible for an estate after handover and need to prove what is up without a site visit.

Phased installs

Long programmes where devices go live in waves and the picture changes every week.

Graftix Live

Tell us what you are running.

Every project gets a 30-day trial. Tell us what you're running and how many devices are in scope, and we'll show you both sides: the plan your engineers work from and your client's view at graftix.live.